general terms and conditions
Customers who place an order through this online platform ACCEPT THE FOLLOWING CONDITIONS OF SALE:
PRICES
It is understood by units and euros. The prices shown are net Distribution Sales Prices (P.V.D.), and do not include VAT or other taxes or fees.
They will be those that appear in our current rate at the time of acceptance of the order. Sale prices may be modified without prior notice.
MINIMUM ORDER
There's no minimum order.
TAXES, RATES OR CUSTOMS
The taxes, fees or duties generated in the sale will always be the responsibility of the buyer.
SHIPPING
The following shipping costs will apply:
| DESTINATION AND DELIVERY PERIOD | COST (without VAT) |
FREE for purchases (without VAT) |
| SPAIN (not islands) - 24/48 hours | 4,95€ | 99€ |
| Baleares - 2/3 days | 9,95€ | 250€ |
| Canarias - 4/7 days (60 kg.) | 29,95€ | 400€ |
| Portugal - 24/48 hours | 4,95€ | 80€ |
|
Europe Zone 1 - 3/6 days (60 kg.) |
12,95€ | 395€ |
| Europe Zone 2 - 5/9 days (60 kg.) | 24,95€ | 495€ |
Estimated delivery times in working days.
The postage of the orders requested by another agency other than the one that THE COMPANY has contracted, will be paid by the consignee.
PAYMENT CONDITIONS
Orders must have been paid in full for the shipment of the merchandise. Payments are accepted by Transfer or Bank Deposit, payment by card or payment with Paypal (3% surcharge).
SERVICE TERMS
Orders will be processed within one (working) day, and sent by the corresponding transport agency depending on the destination of the order.
In general, items in stock purchased and paid for before 4:00 p.m. will be shipped that same day by urgent 24-hour transport. If the order is confirmed or paid for after 4:00 p.m., it will be shipped the next business day. The client must send the receipt or notification of payment, before 4:00 p.m. to be able to process your order that same day..
CLAIMS
The period to notify claims, incidents, breakages, malfunctions, damage, etc., will be 14 days from the receipt of the merchandise by the buyer. To make a notification, the client must send an email to info@regalizdistribuciones.com, providing all the necessary information for the process. In case of breakages or malfunctions, images of the damaged product will be requested. THE COMPANY, will decide the procedure to follow, for the replacement or refund of the amount of the damaged product.
RETURNS
To process the return, the buyer must send an email to the address info@regalizdistribuciones.com, indicating the customer's data, purchase data, data of the product that he wants to return, also indicating the reason for which he requests the return. Once THE COMPANY notifies the acceptance of the return, the buyer must return the merchandise affected by the return, with its corresponding packaging and everything that originally accompanies the product. Once the return is received and reviewed, THE COMPANY will make the payment for the amount paid by the customer.
Transportation costs for the return of the merchandise will be borne by the customer.
APPLICABLE JURISDICTION
The fact of acceptance of our general conditions of sale, implies, in case of dispute, submission to the jurisdiction of the courts and tribunals of A Coruña (Spain), waiving its own jurisdiction..
PRICE-CATALOGUE
This tariff-catalog cancels the previous ones. THE COMPANY reserves the right to modify the rate as many times as necessary, without prior notice to its customers.
THE COMPANY reserves the right to totally or partially modify any article that appears in these conditions, without prior notice.